This Contact Us page gives Tbrva mouse-pad customers one verified place to find the store operator, support schedule, email address, telephone number, physical business address, Australian Business Number (ABN), and Australian Company Number (ACN).
OUR IDENTITY
Legal Business Name: 280 HILLSBORO HOLDINGS, LLCStore Name: Tbrva
Physical Business Address: 6630 Serena Lane, Boca Raton, FL 33433, United States
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
HOW TO REACH US
Current Support Email: support@tbrva.usBusiness Phone Number: +1 (903) 979-1710
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
We handle messages during the support hours above. Requests involving carrier claims, return inspection, payment checks, or product condition may need additional information. For a mouse-pad question, include the ordered SKU and note whether it concerns material, dimensions, thickness, edge, slots, accessory rail, glass face, feet, panels, fold lines, strap, snap, care guidance, delivery condition, or a missing component. Do not track a mouse on, clean, soak, sharply crease, scratch, fold outside intended lines, or otherwise use the item while a return or damage review is pending.